Run your operations on connected tools, not on copy-paste

I help mid-sized companies in traditional industries see how their processes really run, find the critical points, then build the tools, automations and AI that take over the manual work.

How I can help
  • 8+ years hands-on
  • First results in weeks
  • Vendor-neutral
Giacomo Melzi laughing in front of a podcast microphone
What we do

From workarounds to automated workflows

Your systems cover the core. Around them, people copy data from one tool to another, check it by hand and repeat the same tasks every month. My team and I have solved this in companies like yours: we build the tools, automations and AI flows that take that work over, and connect them where it matters.

The usual suspects

Where the copy-paste usually hides

Production and logistics, without the chasing

  • Production and capacity planning
  • Shipments tracked across carriers and warehouses
  • Quality checks and non-conformities logged on the shop floor, not on paper

Purchasing without the email ping-pong

  • Supplier quotes read from PDFs and emails by AI, and compared side by side
  • Purchase orders matched against confirmations, delivery notes and invoices
  • Supplier prices, lead times and certifications in one place

Month-end close without the manual matching

  • Supplier timesheets reconciled against what you bill your customers: pulled, checked and matched with AI
  • Invoices, issued and received, straight into your accounting
  • Job and cost accounting

One picture of the business, not ten versions of it

  • Dashboards fed straight from ERP, CRM and spreadsheets
  • Management and compliance reports, generated, not assembled
  • Data consolidated across plants, entities and countries

More time selling, less time quoting

  • First drafts of tender responses, built from the specs and your past offers
  • Quotes built straight from your price lists and conditions
  • A CRM that updates itself from email and orders

Not on the list? Tell us about it

Every company has its quirks, and that's often where the biggest wins are. Tell us how a process works today: we'll tell you what we'd change and what we'd build.

Moving to a new ERP? We help decide what goes in it, what stays out, and how everything stays connected.

How we start

We don't guess what to work on. We find out.

Ask how a process works and you hear how it should work. So we sit with your team and follow a week of real work, with our own process-mining tool where it helps. Out comes a map of how the process actually runs, and where it gets stuck.

  1. How the work really runs

    Every step, handoff and tool, as it happens, not as the manual says.

  2. Pain points found, not guessed

    Where data gets retyped, checked twice or stuck waiting.

  3. A plan ranked by impact

    We start where the payback is fastest, then keep improving from there.

Sales Operations Finance discount? Read order email Enter in ERP Check stock Approve discount Plan production Invoice Match payment retyped from email checked in 2 files waits for a reply same data, third time matched by hand
Where we work

We speak shop floor, not just software

More than eight years inside manufacturing, industrial and energy companies, as well as financial services and real estate funds: tenders, project costs, work orders in the field, certificates, plant data, investor reports, the month-end close across sites.

We already know the jargon, the systems and where the work piles up, so the first weeks go into digging into the details, not into learning your industry.

FAQ

Before you ask

What do you do, and what don't you do?

We do

  • Map how your processes really run, before building anything
  • Build custom tools, automations and AI flows around your team
  • Start from the tools you already use, when they fit
  • Connect everything to the systems you already have
  • Train your team, and keep improving after go-live

We don't

  • Resell other vendors' software or take their commissions
  • Replace your ERP
  • Hand over slides and leave
  • Spend a year building before anything works
  • Use AI where a simple automation does the job
Who is this for?

Mid-sized companies in traditional industries: manufacturing, industrial services and energy, as well as financial services and real estate funds. Usually with 20 to 100 people in the back office.

Do we have to replace our ERP?

No. Your ERP stays the system of record. We build around it and connect to it, so data goes in once and shows up everywhere it's needed.

If you're moving to a new ERP anyway, we help decide what goes in it, what stays out, and how everything stays connected.

How soon will we see something working?

Realistically, processes in companies like yours are complex, so improving them is ongoing work, not a one-off project. But the first iteration is up and running within weeks, and we build on top of it from there.

How much does it cost?

A fixed monthly fee, depending on the plan (there are three). No quote for every request and no surprise invoices: your team can ask for anything, we work through it by priority, and whatever doesn't fit this month goes first next month. That way people tell us everything they need, instead of wondering what each request will cost.

Our processes aren't written down anywhere. Is that a problem?

No, almost nobody's are. That's what the mapping is for: you get a map of how the work really runs as part of the project, and it stays yours.

Do you just let the AI loose?

No. Everything the AI does is logged, observable and documented. Checks and approvals sit where they matter, and your people make the calls that need judgment. We don't just ask and hope for the best.

What happens after go-live?

Processes change, and the tools have to change with them. We stay on to support and improve, and we train your team along the way, so they know what the tools can do.

Everything we build is documented and yours. No lock-in.

Which tools and systems do you work with?

We're vendor-neutral. We start from the tools you already use, when they fit; otherwise we choose the best one for the job together. We don't resell other vendors' software or take commissions: if a vendor offers one, it goes to you as a discount.

We work with Microsoft and Google tools, ERPs like SAP, Microsoft Dynamics and Sage, and in general with any ERP or tool that offers an API or some other way to import and export data.

Let's talk

Let's keep in touch

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